TOP 10 REASONS TO CHOOSE BERT SMITH BMW
OVER THE LOCAL INDEPENDENT GARAGE
Top 10 Reasons
PROS OF BERT SMITH BMW
1.✅ Bert Smith BMW is a BMW of North America Factory authorized dealer.
2.✅ Every technician is trained and certified directly through BMW.
3.✅ It is mandatory for our Certified Technicians to attend the annual training schedule set by BMWNA.
4.✅ We have direct access to a factory engineering department to assist in hard to solve problems.
5.✅ Millions of dollars in electronic diagnostic equipment is continually being updated as soon as it becomes available.
6.✅ We have 48 Brand new BMW loaner cars while your BMW is in our shop.
7.✅ Yes, we do have a slightly higher labor rate. However, because of our factory trained Certified Technicians combined with extensive diagnostic equipment we can fix it in less time, sometimes even half.
8.✅ If an electrical part is installed and it's not needed we return it to stock at no charge to customer
9.✅ We use only BMW factory parts with a two-year warranty honored at any BMW dealer in the USA.
10.✅ You'll get a warm welcome by our BMW Service Advisors. They will take excellent care of you and get you back in your own BMW quickly and efficiently.
CONS OF INDEPENDENT SHOP
1.❌ Independent shops are unauthorized by BMW of North America to work on your BMW
2❌. Independent mechanics are only ASE certified, if certified at all.
3.❌ Unauthorized mechanics are not allowed to attend factory training. All cars are equal to them.
4.❌ Unfortunately, their assistance usually contains a library of manuals, like "Auto Repair 101."
5.❌ General basic diagnostic equipment is used on most cars with an instruction manual, NOT specific to BMW.
6.❌ They give you a phone to call the rental car company or to phone a friend to pick you up.
7.❌ They might have a lower labor rate but it takes much longer with untrained mechanics and basic equipment to fix the problem. Is it getting fixed properly with BMW warranted parts?
8.❌ Independent garages can't return electrical parts to the parts department, so they are stuck with it. Did your BMW use ALL the electrical parts you were charged for?
9.❌ If not purchased at a dealer, where did they come from? Are they under warranty? If so, where is the warranty honored, only at their shop?
10.❌ Mechanics are awesome, but they can't greet customers unless they're willing to use up some labor time.